The problem
Information arrives in customer documents, while operational systems require validated, structured records.
An illustrative workflow architecture connecting document intelligence, business rules, human approval, and enterprise systems.
A customer purchase order arrives through an agreed channel. The original document remains traceable.
Information arrives in customer documents, while operational systems require validated, structured records.
Employees may read the order, compare master data, resolve discrepancies, obtain approvals, and re-enter fields.
Capture the document, extract fields, validate them, route exceptions, and apply the permitted system update.
Evaluate supported ERP interfaces, source data, permissions, error behavior, and recovery requirements.
Processing time, manual touches, exception rate, rework, and turnaround against an agreed baseline.
Agree how accuracy, exception handling, traceability, and recovery will be tested before the workflow is approved for use.