The requirement
BPK Looms needed a customer-facing store and a connected way to handle enquiries, measurements, quotations and production. Approvals and order details needed to remain traceable as work moved between people.
CLIENT PROJECT / BPK LOOMS
A thoughtful storefront.
A dependable operation.
Custom software for a clothing business, connecting what the customer approves to what the production team delivers.
The walkthrough uses synthetic customer records and simulated payments and messages.
THE ENGAGEMENT
Our delivery
UnitOne AI developed the storefront, customer workspace and staff operations application. Customers review their own requests and approve specific versions; staff manage the next action, payment records, production stages and exceptions.
CONNECTED CAPABILITIES
Customer experience
Product browsing, bundles, account access, request submission, quotation acceptance and order progress.
Specifications that stay approved
Measurement versions are pinned to accepted quotes and production work orders, preserving exactly what was approved.
Controlled handoffs
Role checks, payment prerequisites and quality gates govern when an order can enter production or move to dispatch.
Recoverable automation
Durable jobs, bounded retries, blocked-action explanations and a staff exception queue make failures visible.
Accountable operations
Named staff access, assigned production work and activity history connect each important action to its actor.
Integration readiness
Payment verification, private references and provider-based notifications are implemented behind explicit configuration controls.
HOW TO EVALUATE THE WORK
Explore both sides.
Switch between customer, sales, owner and production views in the walkthrough. Follow an enquiry through measurement approval, an accepted quotation and a simulated receipt into a production work order.
Look beyond the happy path.
Try an outdated approval, a duplicate receipt, a missing production prerequisite or a simulated notification failure. The workflow exposes the problem and retains the history needed to resolve it.
This page describes implemented software capabilities. Live payment and messaging activation depends on the client's provider setup. Operational savings and business results will be published only after a measured pilot; no revenue or efficiency outcomes are claimed here.